What Data We Collect and Why
When you open an account with us, we collect your name, email address, phone number, and the payment identifiers associated with your chosen method — whether that is DANA, OVO, GoPay, or QRIS. We record transaction references so we can resolve any deposit or withdrawal query
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you raise with our support team. We also collect device and session data — browser type, IP address, and session timestamps — to detect unauthorised access and keep your account stable. We do not collect data beyond what is necessary for these purposes. Access to your
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stored data depends on local law, and we honour deletion requests within 14 working days of verification. Our servers are encrypted at rest and in transit using AES-256 and TLS 1.3 respectively.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.